Contact us

Get in touch with us

All fields are required unless otherwise indicated

Did you know?

You can download your certificates and transcript via myACCA.

Login to myACCA

Becoming a member

To become a member, you must complete all exams, your Ethics and Professional Skills module and your Practical Experience Requirement.

Read about becoming a member

Exams

If you're looking for support for Remote Session Exams, please go back up to the top of the menu and select that you need support with Remote Session Exams.

Are you looking for key dates for upcoming exams? Check our key dates section for more details

If you're looking for an update on the June 2021 exam session please go to our exam status and availability page for the latest information

Exemptions

Did you know you can check what exemptions are available with our exemptions calculator?

Access our exemptions calculator

Oxford Brookes

Are you looking for eligibility requirements?

Check out our Oxford Brookes area for more details

Trying to make a payment?

You can pay by credit or debit card on myACCA. Please don't include debit or credit card information in this form as we will not be able to process your payment using it.

Login to myACCA

Practical Experience Requirement

Are you looking for information on Practical Experience Requirement?

You may find what you need in our PER area

Study options

Our study support resource pages contain a range of resources to support your learning. For the best chance of exam success, we recommend you use these resources alongside online or face to face tuition from an Approved Learning Partner.

Check out our study options

How can ACCA benefit you?

When you study with ACCA, you can take your career in any direction. You open doors to the best and most interesting roles all over the world. And you become one of the sought-after finance professionals our fast-changing world needs.

Why choose to study ACCA

CPD

CPD supports your career by providing you with the knowledge and skills that you need to excel in your role, as well as enhance your employability for the future.

Read more about CPD

Fellowship

After five-years' continuous membership, you’ll earn the right to use the ‘FCCA’ designation and enjoy the additional prestige of being a Fellow. There's also no formal application process.

Read about fellowship

Reduced subscriptions

Are you looking for reduced subscriptions eligibility criteria and how to apply?

Check our reduced subscription information

Lifetime membership (retirement)

Are you looking for eligibility criteria?

Our lifetime membership area may help

Technical enquiries

Are you looking to make a technical enquiry or more detail as to what a 'technical enquiry' is?

Our technical advisory area may help

EPSM

The EPSM helps you develop these practical real-world skills so you can make an impact from day one in organisations.

FAQs on EPSM

Foundations in Professionalism

It’s important for all students, irrespective of what qualification they are studying or their career aspirations, to understand what it means to work and act professionally and ethically in the workplace.

Read about Foundations in Professonalism

myACCA

Having problems logging in? Please visit our help page on logging in before submitting your message.

If you still need help, please send us a detailed description of the issue you are encountering, so we can resolve the issue as quickly as possible.

Practising Certificates

Looking for the requirements and how to apply?

Check out our Practising Certificates area

If you're removed from the register, you can apply for reinstatement. Please see our reinstatement section for information on what you’ll need to do to reinstate.

If you're experiencing technical issues, please be aware our advisors are unable to resolve these. Please refer to our troubleshooting guide before submitting this form.

We’re sorry if you experienced technical issues with your remote exam.

Only students who experience technical issues are permitted to withdraw their exam. Students who do not attempt to check-in for their exam or who do not experience technical issues during the exam will not be permitted to withdraw.

The quickest and easiest way to withdraw is to self-serve and have your fee credited back to your myACCA account

For help in completing the self-serve process you can watch our 90-second video help guide

Once submitted you'll receive instant confirmation. It is important to note by selecting this withdrawal option that your exam will not be marked.

Please don't submit more than one request for each exam.

The quickest way to withdraw from your exam is to self-serve via myACCA

If you do not wish to self serve and would like one of our advisors to support you with the process please call us on +44 (0) 1415822000 (2am-8pm Mon-Fri GMT) or alternatively complete the form below and we will respond within 48hrs.

Please only complete your details below if you do not wish to self serve

We’re sorry if you experienced technical issues with your remote exam. The quickest and easiest way to withdraw is to self-serve and have your fee credited back to your myACCA account

For help in completing the self-serve process you can watch our 90-second video help guide

Once submitted you’ll receive an instant confirmation.

Please don’t submit more than one request for each exam.

We’re sorry if you experienced technical issues with your remote exam.

Only students who experience technical issues are permitted to withdraw their exam. Students who do not attempt to check-in for their exam or who do not experience technical issues during the exam will not be permitted to withdraw.

The quickest and easiest way to withdraw is to self-serve and re-book your Applied Skills exam for week commencing 14 June

For help in completing the self-serve process you can watch our video help guide

Once submitted you'll receive instant confirmation. It is important to note by selecting this withdrawal option that your exam will not be marked.

Please don't submit more than one request for each exam.

All bookings are subject to availability.

We’re sorry if you experienced technical issues with your remote exam, please ensure you take action as soon as possible in order to support you.. The quickest and easiest way to withdraw is to self-serve and re-book your Applied Skills exam for week commencing 8 March from your myACCA account

For help in completing the self-serve process you can follow our step-by-step help guide

Once submitted you’ll receive an instant confirmation.

Please don’t submit more than one request for each exam.

All bookings are subject to availability.

If you have completed your remote exam successfully and wish to submit mitigating circumstances, you can read about the process in our FAQs

If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via the Exams section of your myACCA portal.

You'll receive email confirmation once your request has been submitted.

Any mitigating circumstances will be taken into consideration as part of the marking process.

If you have completed your remote exam successfully and wish to submit mitigating circumstances, you can read about the process in our FAQs

If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via the Exams section of your myACCA portal.

You'll receive email confirmation once your request has been submitted.

Any mitigating circumstances will be taken into consideration as part of the marking process.

If you don't wish to withdraw from your remote exam but have a general enquiry, please submit your query and we'll respond within 48 hours.

If you’re experiencing technical issues setting up your exam or during your exam, please be aware our advisers are unable to resolve these. Please refer to our troubleshooting guide before submitting this form.

If you’re having difficultly with the AI Proctor Online app please contact ATA immediately.

If you don’t wish to withdraw from your remote exam but have a general query, please submit your query and we’ll respond within 48 hours.

The quickest way to withdraw from your exam is to self-serve via myACCA

If you do not wish to self serve and would like one of our advisors to support you with the process please call us on +44 (0) 1415822000 (2am-8pm Mon-Fri GMT) or alternatively complete the form below and we will respond within 48hrs.

Please only complete your details below if you do not wish to self serve

Thank you for letting us know you are unable to pay by the due date.

If you need to spread the cost of your fees, you can make part-payments through myACCA. Please ensure full payment has reaches us by as soon as possible to ensure your account is not at risk of removal.

Please see How to make a part-payment video

We're sorry to hear you were unable to pay by the deadline.

If you are removed from the register, you can apply to return to it.

Find out what you’ll need to do to reinstate.

The quickest and easiest way to make a payment is by logging into myACCA

You can find out ways to pay on our how to pay section

The quickest and easiest way to make a payment is by logging into myACCA

You can find out ways to pay on our how to pay section

Printing your invoice or receipt is easy

Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.

Printing your invoice or receipt is easy

Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.

We're sorry to hear of the issues you are experiencing when attempting to make payment. Please check the following before trying again:

  • If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment
  • Please ensure that your browser is set up to allow pop ups
  • Adobe must be installed on your computer to allow the window to appear

We're sorry to hear of the issues you are experiencing when attempting to make payment. Please check the following before trying again:

  • If you're paying by credit or debit card from outside the UK, your card must be enabled to make international payments (GBP). Please contact your card provider to confirm that this has been done before making your payment
  • Please ensure that your browser is set up to allow pop ups
  • Adobe must be installed on your computer to allow the window to appear

Please complete the form below if you wish to submit a part-payment arrangement. Please only complete the form once. Alternatively, if you would like to speak to one of our advisors to discuss further, please call us on +44 (0) 1415822000 (7am-8pm Mon-Fri GMT)

This is the 7 digit ACCA ID you were issued with when you joined.

Please enter the email address registered to your ACCA account.

Please don’t include sensitive or personal data that doesn’t relate to your query.

We may use your personal data (provided on this form or otherwise collected during the course of your relationship with ACCA) for the purposes of:

  • responding to enquiries and investigating complaints
  • complying with our regulatory obligations

You can update your information at any time, by contacting us or through myACCA if you are a student, affiliate or member.

Please note that for individuals based outside the UK, your information will be held in ACCA’s main information systems which are located in the UK & EU and may be accessed by ACCA’s local office in your country of residence.

ACCA processes information within the UK & EU, but may also transfer data outside of the UK & EU as part of its operations and service delivery. 

For more information on how your information and rights are respected, please see our privacy notice, or contact privacy@accaglobal.com