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Did you know?

You can download your certificates and transcript via myACCA.

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Becoming a member

To become a member, you must complete all exams, your Ethics and Professional Skills module and your Practical Experience Requirement.

Read about becoming a member

Exams

Are you looking for key dates for upcoming exams? Check our key dates section for more details

As the standard entry deadline draws closer, if a centre is unavailable on the exam planner this means the centre is full and no further seats are available.

If you're resident in one of the locations listed, you may have the option to take a remotely invigilated exam, or exam at home.

Watch our short video to help you book.

It's important that you meet the technical requirements and carry out a systems test before booking.

The deadline for booking in the June session is 2 May 2022 at midnight UK time

For more information read our FAQs

Exemptions

Did you know you can check what exemptions are available with our exemptions calculator?

Access our exemptions calculator

Oxford Brookes

Are you looking for eligibility requirements?

Check out our Oxford Brookes area for more details

Trying to make a payment?

You can pay by credit or debit card on myACCA. Please don't include debit or credit card information in this form as we will not be able to process your payment using it.

Login to myACCA

Practical Experience Requirement

Are you looking for information on Practical Experience Requirement?

You may find what you need in our PER area

Study options

Our study support resource pages contain a range of resources to support your learning. For the best chance of exam success, we recommend you use these resources alongside online or face to face tuition from an Approved Learning Partner.

Check out our study options

How can ACCA benefit you?

When you study with ACCA, you can take your career in any direction. You open doors to the best and most interesting roles all over the world. And you become one of the sought-after finance professionals our fast-changing world needs.

Why choose to study ACCA

CPD

CPD supports your career by providing you with the knowledge and skills that you need to excel in your role, as well as enhance your employability for the future.

Read more about CPD

Fellowship

After five-years' continuous membership, you’ll earn the right to use the ‘FCCA’ designation and enjoy the additional prestige of being a Fellow. There's also no formal application process.

Read about fellowship

Reduced subscriptions

Are you looking for reduced subscriptions eligibility criteria and how to apply?

Check our reduced subscription information

Lifetime membership (retirement)

Are you looking for eligibility criteria?

Our lifetime membership area may help

Technical enquiries

Are you looking to make a technical enquiry or more detail as to what a 'technical enquiry' is?

Our technical advisory area may help

EPSM

The EPSM helps you develop these practical real-world skills so you can make an impact from day one in organisations.

FAQs on EPSM

Foundations in Professionalism

It’s important for all students, irrespective of what qualification they are studying or their career aspirations, to understand what it means to work and act professionally and ethically in the workplace.

Read about Foundations in Professonalism

myACCA

Having problems logging in? Please visit our help page on logging in before submitting your message.

If you still need help, please send us a detailed description of the issue you are encountering, so we can resolve the issue as quickly as possible.

Practising Certificates

Looking for the requirements and how to apply?

Check out our Practising Certificates area

The exam withdrawal window for the June session is now closed. We will no longer process any requests.

If you are looking to withdraw or amend your exam entry for the September session, you can do this by selecting the amend option on exam planner. This will allow you to cancel the entry, rebook at a different location, as a remote option or change the variant, exam, or time.

This option is available up to the standard entry deadline of 1 August at midnight UK time for the September session.

You can normally reset your password through the 'Forgotten your password?' option found on the login screen for myACCA. By entering your username (ACCA ID), you should receive an email with a link to reset your password.

Your new password must be a minimum of 8 characters long and contain at least: 

  • One lower case alphabetic character 
  • One upper case alphabetic character 
  • One special character (for example ? ! / #~ @)
  • One numeric character 

Logging in tips

If you know both your username/ACCA ID and the registered email address on your myACCA account, but still can't log in, it may be a browser issue. 

If you have registered with us and you have not had confirmation your account is created, we are unable to reset your password.

Troubleshooting

In the event you are unable reset your password:

  1. Clear your internet history, your cache, and cookies
  2. Close the ACCA website and log in page
  3. Re-open your browser or try other browsers
  4. Check your spam or junk folder for the password reset link
  5. Take a screen shot of the error or issue you are facing (include the URL)

What next?

Have you completed the steps above and still face issues?

Yes, open webchat / No, please complete these steps

Please complete the above steps.

If you need to update your personal details on your account, please use the following how to guides after logging into your myACCA account.

It is important you have the correct contact details on your account as this helps us with communication and your account settings.

Email

On the left, select My details (if using a mobile device select Menu from the top left corner)

  1. Login to myACCA
  2. On the left, select My details (if using a mobile device select Menu from the top left corner) 
  3. Select Contact details
  4. Click on Edit under the email address section
  5. Update your email
  6. Scroll to the bottom
  7. Select Save changes

Telephone number

  1. Login to myACCA
  2. On the left, select My details (if using a mobile device select Menu from the top left corner)
  3. Select Contact details
  4. Under the phone section, click on Edit
  5. Update your telephone number
  6. Scroll to the bottom and Save changes.

Address (mailing/home/business)

  1. Login to myACCA
  2. On the left select My details (if using a mobile device select Menu from the top left corner)
  3. Select Contact details
  4. Scroll to find address
  5. Select Edit
  6. Choose business or home address
  7. Choose your country/region
  8. Click into the address box to start updating. 

You can amend these details at any time and changes will be updated on your ACCA account within 48 hours. Try browsing the Account details section to check your information is up to date.

Please note, you can’t make any changes to your personal details 7 days before the exam results are released as the facility is unavailable. To receive your results at your chosen email address you must update your email address at least 8 days before result.

What next?

Have you completed the steps above and still face issues?

If you change your name through deed poll, marriage or decree nisi, you will need to inform us so this can be updated. If you name is inaccurately reflected on your account, we can resolve that too.

Please have copies of your documentation and relevant certificates copied onto a document for uploading. If not in English, we'd need the documentation to be translated into English by an official, sworn translator and stamped. These are required to validate your request.

Required documents

  • Birth certificate
  • Change of name by deed poll
  • Married certificate
  • Decree nisi
  • Any other official document showing your name or date of birth
  • Passport / National ID card / Driving License

Please can you obtain your documents and come back to chat with us.

We're sorry to learn that you were unable to make payment by the deadline.

You will still have access to your myACCA account until 23:59 on 29 May to log in and make the missed payment without penalty.

It this is not done, you will be required to follow the standard reactivation process.

We're sorry to learn that you were unable to make payment by the deadline.

You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment without penalty.

It this is not done, you will be required to follow the standard reactivation process.

You will find the Reinstatement form in the your place on the register section of our website.

We're sorry to learn that you were unable to make payment by the deadline.

You will still have access to your myACCA account until 23:59 on 17 May to log in and make the missed payment and/or submit your CPD declaration(s) without penalty.

It this is not done, you will be required to follow the standard reactivation process.

You will find the Reinstatement form in the your place on the register section of our website.

If you're unable to access your myACCA account, in the first instance please try and reset your password.

If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.

If you're unable to access your myACCA account, in the first instance please try and reset your password.

If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.

If you're unable to access your myACCA account, in the first instance please try and reset your password.

If this is unsuccessful, please call ACCA Connect on +44 (0)1415822000 and we'll be happy to help.

If you're experiencing technical issues, please be aware our advisors are unable to resolve these. Please refer to our troubleshooting guide before submitting this form.

We’re sorry if you experienced technical issues with your remote exam.

The quickest and easiest way to withdraw is to self-serve and have your fee credited back to your myACCA account

For help in completing the self-serve process you can watch our 90-second video help guide

Once submitted you'll receive instant confirmation

Please don't submit more than one request for each exam.

We’re sorry if you experienced technical issues with your remote exam.

The quickest and easiest way to withdraw is to self-serve and re-book your exam for week commencing 14 December

For help in completing the self-serve process you can watch our video help guide

Once submitted you'll receive instant confirmation

Please don't submit more than one request for each exam

Please be aware, the only papers available week commencing 14 Dec are: AA, TX (UK), PM, FR, FM

All bookings are subject to availability.

If you have completed your remote exam successfully and wish to submit mitigating circumstances, you can read about the process in our FAQs

If this is the case for you and you feel the circumstance has affected your performance during your exam, please inform ACCA by submitting details of your mitigating circumstances via the Exams section of your myACCA portal.

If you don't wish to withdraw from your remote exam but have a general query, please submit your query and we'll respond within 48hrs.

The quickest way to withdraw from your exam is to self-serve via myACCA

If you do not wish to self serve and would like one of our advisors to support you with the process please call us on +44 (0) 1415822000 (2am-8pm Mon-Fri GMT) or alternatively complete the form below and we will respond within 48hrs. Please only complete your details below if you do not wish to self serve 

We're sorry that you've been unable to pay online.

You can contact Connect by phone us on +44 (0) 1415822000 (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.

Alternatively, if you wish us to phone you, let us know what time is best to contact you in your local time, and a preferred contact number in your message, and one of our team will be in touch.

You’re at risk of being removed from our student register because you have not renewed your student subscription or paid your outstanding balance.

But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before 25 May 2022.

You'll have to a pay a re-registration fee plus any outstanding fees if you're removed and want to re-register. If you're having difficulty paying or need any advice, please contact us immediately.

You’re at risk of being removed from our affiliate register because you have not renewed your subscription or paid your outstanding balance.

But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before 11 May 2022.

You'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.

We are sorry to hear you were unable to pay by the deadline.

If you are removed from the register, you can apply to return to it.  Read the information on what you'll need to do to re-register.

You’re at risk of being removed from our members register because you have not renewed your subscription or paid your outstanding balance.

But it’s not too late to continue your ACCA journey. Just pay your outstanding fees before 11 May 2022.

You'll have to a pay a reinstatement fee plus any outstanding fees if you're removed and want to reinstate. If you're having difficulty paying or need any advice, please contact us immediately.

The quickest and easiest way to make a payment is by logging into myACCA

You can find out ways to pay on our how to pay section

The quickest and easiest way to make a payment is by logging into myACCA

You can find out ways to pay on our how to pay section

Printing your invoice or receipt is easy

Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.

Printing your invoice or receipt is easy

Please ensure your browser blocker is disabled and Adobe must be installed on your computer to allow the window to appear.

If you are having problems with our Pay Now function on myACCA please be aware this is under investigation with our technical support team who are working hard to resolve this issue.

Please follow our helpful troubleshooting steps and attempt to make payment online once more.

Alternatively, you can contact Connect by phone us on +44 (0) 1415822000 (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.

If you are having problems with our Pay Now function on myACCA please be aware this is under investigation with our technical support team who are working hard to resolve this issue.

Please follow our helpful troubleshooting steps and attempt to make payment online once more.

Alternatively, you can contact Connect by phone us on +44 (0) 1415822000 (7am-10pm, Monday to Friday, UK time). Select option 1 to make a telephone payment.

Alternatively, if you would like to speak to one of our advisors to discuss further, please call us on +44 (0) 1415822000 (7am-8pm Mon-Fri GMT)

This is the 7 digit ACCA ID you were issued with when you joined.

Please enter the email address registered to your ACCA account.

Please don’t include sensitive or personal data that doesn’t relate to your query.

We may use your personal data (provided on this form or otherwise collected during the course of your relationship with ACCA) for the purposes of:

  • responding to enquiries and investigating complaints
  • complying with our regulatory obligations
  • verifying your identity to support your enquiry

You can update your information at any time, by contacting us or through myACCA if you are a student, affiliate or member.

Please note that for individuals based outside the UK, your information will be held in ACCA’s main information systems which are located in the UK & EU and may be accessed by ACCA’s local office in your country of residence.

ACCA processes information within the UK & EU, but may also transfer data outside of the UK & EU as part of its operations and service delivery. 

For more information on how your information and rights are respected, please see our privacy notice, or contact privacy@accaglobal.com